Storage on this device

The desktop and phone apps keep a copy of your recent messages, pages and pictures, so they open quickly and work offline. Settings → Storage on this device decides how much they keep. The web app keeps nothing after you close the tab, so it doesn’t have this page.

• Space used by your org: what this org’s copy takes up now, split into data, thumbnails and files.
• Message history: the last 7, 30, 90 (the default), 180 or 365 days, or Don’t keep data on this device, which keeps it only while the app is open.
• Space for messages and pictures: from 250 MB to 5 GB, 1 GB to begin with.
• Space for opened files: from 250 MB to 2 GB, 500 MB to begin with, or Don’t keep opened files.
• Limit set by your organization: the most your org lets any device keep. You can keep less, but not more.
• Clear this device’s copy: deletes this org’s copy on this device. Messages, pages and files download again when you open them, and nothing is deleted on the server.

Your choices apply to every org on this device. The space used and Clear this device’s copy are for the org you’re in.

What’s kept, how it’s protected and what happens offline is in Your device’s copy.